WE ARE MICRO SOLVE
Founded in 1998, by business entrepreneur and technology specialist Nader Ezzat, Micro Solve – enterprise solutions has been on the cutting edge of the rapidly evolving technology scene. Since then, we have enhanced the efficiency of many of businesses operating throughout the EMEA Region with our consistent and coherent solutions, flexible service delivery model, our superior technical support. We are globally present in the business hubs of Egypt, USA, India, Hong Kong and Thailand.
Most service providers sell using a demand-based approach. In contrast to how we do it, we evolved and transformed this “demand-based, custom-tailored” approach into an offer based approach. We know exactly what our customer needs and we address them directly or with minimal adjustment. This approach emphasize our unique core values.
What we do is translate and align your technology into business value. The Micro Solve IT support & services team is made up of a wide variety of talents, experiences, and personalities. But we all have a few things in common:
We engage with heart, think forward, and do it right—every time. Whether you’re talking to sales, services, or our admin team, we’re focused on solving business problems—not sticking a bandage on a tech issue or selling you new stuff.
We believe technology should work for you, not against you. In today’s modern work environment, you need the ability to work on any device, from anywhere at any time. We believe in listening to all of your IT support needs and business KPI’s before making suggestions so we can provide the best solution for you —and get it right the first time.
We live by our Core Values. The Micro Solve Core Values are a written set of principles that we all know and live by. Every member of our team is trained on them. They define who we are and how we interact with our customers and our fellow team members.